School Policy

Soo Dance Company and Academy Frequently Asked Questions and Policies


How do I register for class?

Registration is online through our website.  Click “Register Online Today”  and follow the prompts. The annual registration fee is $28 for one student or $40 for a family. The registration fee automatically renews one year from your enrollment date.


Do you offer trial classes to new students?

Yes, a new student can try any class on our schedule by paying a drop in fee of $18 per class.  You are allowed one drop in per style of dance, i.e. one ballet class, one tap/jazz class, one hip-hop class etc.  Should you choose to enroll in one of the classes you dropped into, your fee for that class can be credited towards your tuition.  Please register online prior to attending your drop in class and complete the online waivers.


How much is tuition and how do I pay my tuition?

Tuition is based upon your class level and the number of classes you attend per week. Tuition may be paid monthly, single Term (Fall or Spring TWO PLAN), double Term (both Fall and Spring TWO PLAN) or A year Term (one year include summer ONE PLAN). Tuition paid monthly must be paid through our online portal.  Tuition paid for a full Term or double Term will receive a discount and should be paid by check in the studio. Tuition is due on or before the 10th day of the month.  Tuition paid after the 10th will incur a $25 late fee.  Returned checks or denied credit cards will incur a $25 penalty fee.  Our online portal allows you to set up automated tuition monthly tuition payment which is strongly recommended.  You may select automatic electronic funds transfer (EFT, no extra charge) or credit card (with a 2.5% surcharge).

Is tuition prorated for months that have holidays or that the school is closed for breaks?

No, tuition is not prorated for months with holidays or when we close for breaks, such as Spring Break etc.  Tuition is billed at a flat monthly rate regardless of how many actual weeks there are in a month.  As such, some months have 4 weeks while others have 5 weeks.  We do not increase tuition on the months where you end up taking more classes in a month that contains 5 weeks.  Therefore we do not prorate tuition for the months when we are closed for holidays and breaks between terms.


How do I know which Level is appropriate for my dancer?

Our Pre-Ballet, Level 1 and Level 2 classes are based solely on the age of the dancer and their ability to follow increasing complex directions.  Following the first class, a brief conference with the instructor can help you confirm if your dancer is in the appropriate level for them.

Students may move into Level 3, 4, 5 and Teen only with instructor permission or with a Level Exam Certification.  After the first month of the Fall term, we offer a Level Exam and Certification to determine appropriate levels for students going forward.  We encourage you to try classes in both your current level and the level about your current one to gauge your comfort in each class.     New students who do not attend the Level Exam will be evaluated during their first class to determine their appropriate level.


The following ranking system is used to determine level placement for each dancer. Each Level ranks from Silver to Diamond.

Certificate Award

Points Required

Additional Details

Diamond: A

99+ points

Diamond Award students considered for top student scholarship

Platinum: A+

96 – 98.99 points

Platinum: A

92 – 95.99 points

Advancement to the next level upon earning Platinum Award.

Students must be in Level 3

AND rank at this level to be considered for competition team

Gold: A+

88 – 91.99 points

Gold: A

84 – 87.99

Silver: A+

80 – 83.99

Silver: A

below 79.99



What is the appropriate class attire and where can it be purchased?

Each Level is designated by the color of their leotards and may be purchased directly from the Soo Dance Academy.

Female Ballet students should be in their Level colored leotard, pink tights and pink ballet shoes.  Male Ballet students should be in plain white t-shirts, black tights or black jazz pant and black ballet shoes.  Ballet shoe strings should be triple knotted and then trimmed and tucked into shoes.

Jazz, Tap, Hip-Hop and Contemporary female students should also be in their Level colored leotard along with black tap shorts or leggings and tan jazz or tan tap shoes.  Male students should wear plain white t-shirts with black jazz pants, black jazz shoes or black tap shoes.

How do I know when you are closed for breaks?

Generally speaking we follow the San Ramon Valley Unified School District Calendar.  We also close for 2 weeks at the end of the Fall and Spring terms. Our Fall term begins the first weekday of the month in August.

What is the difference between a non-contract, monthly student and a contract monthly or term student?

Each class has a maximum enrollment of 18 dancers.  Students who choose the non-contract, monthly option do not have a guaranteed spot in class should they have excessive absences.  Students who sign the show participation contract are committing to attend class through the end of the term, beyond the end of the performance season.  Their commitment ensures that their place will be held in class for them in the event of multiple or prolonged abscesses, within reason.


What is your refund policy?

We do not offer refunds on tuition.


What is drop policy?

Giving a week before  drop notice when dropping a class.


What is your make-up policy?

You may make-up a class in the month that it is missed.  The class must be the same level or lower than your current class level.  We do not offer refunds for missed classes.  If for some reason you will miss multiple classes in a month due to personal circumstances, and you are under a Fall or Spring term contract, you may make up those missed classes within that contract window with permission from your instructor.  Extensions will not be allowed for make-up classes beyond the term of your contract.

On time arrival/departure policy.

Students should arrive at least 10 minutes prior to class in order to change into their dance shoes and go to the bathroom prior to class.  Students who are left unattended during class must have a parent/chaperone arrive 5 minutes prior to the end of class to pick them up.  We will charge a late pick up fee of $1 per minute starting at 5 minutes.

Children who are not attending class cannot be left unattended in the studio.

I would like to participate in a performance.  What do I need to do?

Participation in a performance requires a commitment of a minimum of 2 classes per week for Pre-Ballet, Level 1 and Level 2.  If the student is in Level 3, 4, 5 or Teen; they must attend 3 classes per week AND the 2 company rehearsals per week. Everyone is required to sign a 5 month term length contract committing to the performance and attend the classes that follow the performance.

Upon enrollment, all students who wish to participate in the performance must commit to attending the school for a 5 month consecutive period regardless of enrollment date.

Q & A.  it is important for our students to take two classes per week, or the show prep class to help with technique and fine tuning. We are a performing studio and we put on two shows per year. Most studios take an entire year to learn a dance and perform it at their end of the year recital. We on the other hand learn two dances per year which gives us less time to get them show ready.


What is the cost to participate in a performance?

We do not charge a “performance fee”.  You are required to cover the expense of your costume, which is determined once the costumes are selected, and a copy of the performance DVD/photographs ($40).  Tickets to the performance are sold separately and you may purchase at your discretion.


I want to participate in the performance, what options do I have to configure the best classes to meet my interests?

Weekly class requirements are outlined below.  Commitment to a performance includes agreement to a Term contract which states you will continue to attend classes and pay tuition for the remainder of the Term once the performance is complete.

Pre Ballet, Level 1

Show participation requires 2 classes a week

Level 2

Show participation requires 2 classes a week

Option A: 2 dance classes a week (2 ballet or 2 non ballet)

Option B: 1 ballet class a week + 1 non ballet class

Option C: 1 class a week + show prep class for your level

Level 3, Level 4

Show participation requires 3 classes per week + 2 company rehearsals

Option A: 3 ballet classes a week

Option B: 2 ballet classes a week + 1 non ballet class

Option C: 2 classes a week + show prep class for your level

Level 5

Show participation requires 4 classes per week + 2 company rehearsals

Option A: 4 ballet classes a week

Option B: 3 ballet classes a week + other non ballet class

Option C: 2 ballet classes a week + 2 other classes + show prep class

Company Ballet Rehearsal

2 company rehearsals per week are required for all Level 3, 4, 5 and Teen students participating in the show. These rehearsal are required and they do not count toward your weekly technique classes. You are allowed 1 excused absence.  If you are absent for more than 2 company rehearsals, you will be required to take a private 45 minute makeup. Students who miss more than 5 rehearsals will be dropped from the show. The tuition rate for 2 Company Rehearsal is $135 per show. and is in addition to your standard class tuition.

What is the Show Prep Class, why is it required and how much does it cost?

It is our belief that Ballet is the foundation of all dance genres.  Students who choose course options that do not include the required minimum number of ballet classes per week are not exposed to the same level of technique training as those who attend the minimum number of ballet classes per level.  The show prep class is required to help dancers continue to fine tune their technique and choreography. Classes will be comprised of students from the same level and class.  Times are predetermined and enrollment for this class opens at the start of each term.  Specific dates will be scheduled at set times beginning 6 – 8 weeks prior to the performance. Two classes are required and are 1 hour, 15 minutes in length. The tuition for prep class is $250.

How do I join the Soo Dance Company Competition Program? 

Admission to the competition program is open to students in Level 3 and above who score Platinum or higher in the the August Level Exam.  Competition entry fees are approximately $100 per entry and are not included in your tuition for the competition program.  We attend 2 – 3 competitions a year and the season runs from February to May.  Competition program classes begin each Fall Term.


Ballet Competition Level 3, Level 4, Level 5

Requires 3 ballet classes per week

Jazz/Contemporary Competition Level 3, Level 4, Level 5

Requires 3 ballet classes per week + class in competition discipline

All competition students are required to attend 2 one hour private lessons.
- How does the competition class work?
During the class each student will have 15 minutes to learn their choreography from the instructor. While the instructor works with the next student it is important that each student works on their own dance, making sure they have it memorized so that corrections can be made. When dances are finished, students will take turns performing their routine for the class and receive cleans (corrections) that should be fixed the next time they perform.Typically solos performed at competition are taught outside of normal classes. We have created this class so that some of our students can have the opportunity to go to competition without the costly $100 privates necessary to prepare for competition.
- Who can go to competition?
Competition season is in the Spring, so those who were enrolled for competition class in September will be allowed to audition for competition. Their dances will be finished in January, allowing months of cleaning and running the dance full out. Those enrolling in competition class for the second semester will have to wait until next year (2018) to go to competition, as they will not have adequate time to finish and clean their dances. We do not want to send our dancers to competition if they are not ready. We want our dancers to win awards and feel great about their competition experience.
- Are group dances an option?
Absolutely, we can send a group routine to competition. The number of students enrolled in the class will not change. If some students decide to perform together they will be given the same amount of time. Duets will get 30 minutes (15 per person), trios will get 45 minutes and so on. If you would like to do a group routine, ALL students have to be in agreement. No one can back out at the last minute, as this would keep the other student(s) from going to competition. We have experienced this in the past, and so we prefer solos  over group routines so that everyone has equal opportunity to go to competition.


What is the fee for a Private Lesson?

One hour private lessons are $100.  45 minute private lessons are $75.

Privates should  be scheduled directly with Soo.


I am only interested in attending classes but not participating in the performance.  How many classes are required?

Students who are not participating in the performance are welcome to attend classes.

Pre ballet/Level 1/Level 2 require 1+ class a week.  The last 15 minutes of class are spent rehearsing for the upcoming show.  Students who choose not to participate in the show will be excused from class at that time.

Level 3, 4, 5 and Teen require 2+ classes per week.  The last 15 minutes of non ballet classes are spent rehearsing for the upcoming show.  Students who choose not to participate in the show will be excused from class at that time.

Tuition is not adjusted down for students who choose not to participate in the performance.


Do you offer classes for adults? What is the fee?

We offer adult classes in Ballet and Jazz/Hip-Hop.

The drop in fee is $18 per class or you may purchase a class card.

A 10 class card is $150 and expires 120 days from purchase.  / A 30 class card is $360 and expires 120 days from purchase.

Parents of a student participating in show will receive one free trial class.

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